Check-in time is 4:00 PM. Check-out time is by 10:00 AM. This is strictly enforced since the unit needs to be cleaned and turned over to arriving guests. Pinnacle Inn Property Management is aware you are there and cleans and inspects the unit, therefore, If you check out late you risk losing your security deposit. 

Reservations require a deposit (amount is determined by length of stay) FINAL payment is due either 15 or 30 days prior to arrival by midnight. MasterCard, Visa, American Express, PayPal, and Discover Cards are accepted. No Checks will be accepted. All deposits not given at the time of the booking will lose the booking. 

Confirmed reservations are not transferable. If you must cancel your confirmed reservation, regardless of reasons (including weather, illness, or economic factors) 15 or 30 days or less, (depending on the season written in your email notice) YOU WILL FORFEIT YOUR ADVANCE DEPOSIT (FULL AMOUNT). A cancellation made 15 or 30 days or more prior to arrival will be subject to a $50 cancellation fee for off season and 30 Days for peak season unless your rebook your stay with us. 

We must ask you to restrict your party to 6 guests maximum. Each room sleeps 2 guests (Master bedroom has a brand-new king-size bed. The guest room has a brand-new queen-size bed and the brand-new leather sofa has a queen size sleeper) each and the sofa bed in the living room sleeps 2 guests for a total of 6 guests. Misrepresentation may result in renters being asked to vacate the property without a refund and the security deposit will be retained.

All Pinnacle Inn Condos are non-smoking units, and this does include the balconies and hallways. If you feel you must smoke, please leave the unit and go outside downstairs to the common areas. Smoking is not allowed on the balcony or outside hallways of this unit. Please be considerate and do not throw your butts on the ground. Properly dispose of your butts. There will be a fine of $250 for cleaning of any smell of smoke in the condo.

The unit will be equipped with one set of linens and towels for 6 guests, plus the initial toilet tissue upon arrival. We do suggest that you bring extra towels if you plan on using the amenities, such as the pool and Jacuzzis. We do not supply pool towels. We do not provide you with paper products, soaps, or cleaning supplies.

We ask our guests to prepare the unit for departure by emptying the refrigerator, removing all trash and placing it in the dumpster outside (downstairs in the dumpster) and washing all dishes. Failure to remove all trash and food in fridge from the unit or leaving dirty dishes will result in security deposit charges. You do not need to clean the unit before leaving (for example scrubbing sinks, tub, etc,) this is done after you leave. You do need to do the list above.

There can be no additions to existing furnishings in the condo. Our condominium is fully furnished and equipped with pots, pans, blender, toaster, microwave, dishes and flatware. You are renting a privately-owned condo. It has been decorated and equipped to satisfy our particular taste and desires however, we have kept you the guest in mind. The condition of the unit is newly renovated in winter of 2019 and its furnishings also reflect our tastes and desires, therefore, please do not rearrange the furniture or take any items outside, or into another condo. We understand if your family is renting multiple condos, however, please make sure that all items including quilts, throws, blankets, kitchen items, cookware, and utensils are retained in our home. Loss of items will result in loss of security/damage deposit. 

We have our personal things locked in a closet for our convenience. These areas are absolutely not included in the rental. If doors are damaged or locks broken or removed security damages will apply.

From time to time, it may be necessary for us or Pinnacle Inn maintenance to enter the units during reasonable hours to perform minor repairs. It is not always possible to call ahead and notify you in advance of these visits. Please feel free to call the front desk of the Pinnacle Inn when someone arrives at the door to do work to check and make sure they are indeed who they say they are for your own safety. 

If you damage anything in the unit, please notify the front office of the Pinnacle Inn immediately. Do not wait until departure. In general, leave the property the way you found it. While we realize that accidents do occur, there is a replacement or repair cost to us the owner. We do not enjoy holding security deposits but may find it necessary if damage occurs and check-out procedures are not followed promptly and correctly.

All mail sent to guests will be held at the front office of the Pinnacle Inn awaiting guest pickup. It is important to include the property name and/or unit number in addition to the guest’s name. Please check with the front office periodically if you are expecting mail. There is a land line phone in our condo, and we ask no long-distance calls should be charged directly to the phone. This is a phone for our personal use and for the front office to reach you if they need to. No long distance calls may be placed and will result in a loss of the security/damage deposit, however, feel free to make local calls if needed.

The Pinnacle Inn and we the homeowners are not responsible for any personal items left in the units. If you request us or Pinnacle Inn to pick up and mail any items left in the unit, they will be returned to you at your expense, via credit card.

• NO house parties.
• NO grilling on decks or porches. (There are grills and picnic tables on the property of The Pinnacle Inn Resort you are welcome to use).
• NO fireworks on the premises.
• NO pets in any of the units or on the premises.
• NO moving of furniture.
• Quiet time is 11 p.m. seven days/week.

Although every effort has been made for accuracy, we the home owners and Pinnacle Inn are not responsible for errors on the website. All descriptions and rates are subject to correction or change without notice. We are also not responsible for any changes Pinnacle Inn Resort makes without our knowledge.
PINNACLE INN AND WE THE HOMEOWNERS ,  RESERVES THE RIGHT TO ISSUE REFUND, REFUSE RENTAL OR DISCONTINUE OCCUPANCY IF, IN THE AGENT’S OPINION, TENANT IS DETRIMENTAL TO PROPERTY.

We suggest using Google Maps or Waze (we find the Waze app gives faster directions) when finding the Pinnacle Inn. Other GPS systems may not be reliable. The address to Pinnacle Inn is: 301 Pinnacle Inn Road
Beech Mountain, NC 28604. 

You will be renting unit 2210 which we have purchased and fully renovated in the winter of 2019!

Posted at the front desk where you check-in are activities for Pinnacle Inn guests. Please feel free to join in! 

There is also an All Seasons Center at the Pinnacle Inn plus outside actives which you are free to use. Please note no BBQ grills or smokers of any kind can be used inside or outside on the balcony. There is however, several charcoal grills and picnic tables around the resort you are free to use. 

Our Mountain View Condo is located in the Pinnacle Inn in Beech Mountain, NC. and within walking distance of Banner Elk, NC. Our condo is 1.5 miles from Beech Mountain Ski Resort, 17 miles to Boone, NC, 18 miles to Blowing Rock, and 16 miles to Grandfather Mountain, Plus the most iconic pieces of the Blue Ridge Parkway can be found in this area, and many more surrounding towns with great things to see and do.

Our unit is on the 2nd floor and none of the Pinnacle Inn has elevators, therefore, for our friends who have trouble walking up steps or are in wheelchairs we do not have accommodations to get you to the 2nd floor other than taking the flight of stairs. Our unit is also not wheelchair accessible.